We’re closely monitoring the Coronavirus (COVID-19) situation, following the advice of the CDC and Ohio Department of Health, and taking extra precautions here at WC Vet Center. We are aware of the recent diagnoses of COVID-19 at West Chester Hospital and as such we are taking extra steps to prevent the spread of illness by implementing strategies recommended by public health authorities.
To provide the highest level of care we may be asking a few screening questions as we schedule your appointment
We ask that you reschedule if you, or your family, have had flu-like symptoms in the past 14 days
We are asking that you stay in your car while you are at the clinic. If you are invited to enter the clinic, you must be wearing a mask appropriately
WHEN YOU ARRIVE AT OUR CLINIC:
PLEASE FOLLOW INSTRUCTIONS ON THE PARKING SIGNS AND TEXT TO LET OUR STAFF KNOW YOU HAVE ARRIVED. ONE OF OUR NURSES WILL COME TO YOUR CAR, DISCUSS YOUR PET’S APPOINTMENT AND RELAY INFORMATION TO THE DOCTOR.
WE WILL PROVIDE AN ESTIMATE FOR SERVICES AND COLLECT YOUR PET
THE DOCTOR WILL EXAMINE THE PET AND PERFORM AGREED UPON SERVICES BEFORE CALLING YOU TO DISCUSS ANY FURTHER TREATMENTS, RECOMMENDATIONS, OR MEDICATIONS
IF WEATHER IS PROHIBITIVE, WE MAY ASK THAT YOU BRING YOUR PET TO THE DOOR - WE WILL KEEP YOU APPRISED OF THIS WHEN YOU CALL.
Due to Covid-19 restrictions, increased business and limited staff, we are unable to provide Emergency Care at the same level that we have in the past. Please understand that this is in the best interest of your pet. You may call to see if we are able to fit your pet into our schedule; however, we reserve the right to refer you to any Urgent Care or Emergency Facility in the best interest of your pet’s well-being. We also will share your pet’s records with any veterinarian who is able to see your pet. Our number one priority is the health and safety of your pets, and if that means referring you to another provider, that is what we will do.
FOR MORE INFORMATION: Check in often for further updates. We will be updating our Facebook and website as things evolve.