IMPORTANT COVID-19 (CORONAVIRUS) UPDATE:

We’re closely monitoring the Coronavirus (COVID-19) situation, following the advice of the CDC and Ohio Department of Health, and taking extra precautions here at The WCVC. We are aware of the recent diagnoses of COVID-19 at West Chester Hospital and as such we are taking extra steps to prevent the spread of illness by implementing strategies recommended by public health authorities.

• PRE-SCREENING:
  • To provide the highest level of care we will be asking a few screening questions as we schedule your appointment
  • We ask that you reschedule if you, or your family, have had flu-like symptoms in the past 14 days

• COMING IN:
  • We are limiting the number of people at your pet’s appointments to ONE
  • Please do not bring children to appointments

• WHEN YOU ARRIVE AT OUR CLINIC:
  • PLEASE CALL AND LET OUR STAFF KNOW YOU HAVE ARRIVED. ONE OF OUR NURSES WILL COME TO YOUR CAR, DISCUSS YOUR PET’S APPOINTMENT AND RELAY INFORMATION TO THE DOCTOR.
  • WE WILL PROVIDE AN ESTIMATE FOR SERVICES AND COLLECT YOUR PET
  • THE DOCTOR WILL EXAMINE THE PET AND PERFORM AGREED UPON SERVICES BEFORE CALLING YOU TO DISCUSS ANY FURTHER TREATMENTS, RECOMMENDATIONS, OR MEDICATIONS
  • IF WEATHER IS PROHIBITIVE, WE MAY ASK THAT YOU COME INTO THE LOBBY - WE WILL KEEP YOU APPRISED OF THIS WHEN YOU CALL.

• EMERGENCY CARE:
  • If you cannot reschedule because your animal has urgent health concerns, please notify us before your arrival to assure your safety and the safety of others and our staff

FOR MORE INFORMATION: Check in often for further updates.  We will be updating our Facebook and website as things evolve.